IT Management and IT Support

CoreMind IT Management and IT Support can help your organisation quickly adapt to the changing market and increase productivity and performance with 24/7/365 monitoring coverage and expert support.


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Lower Operating Costs

Reduce Risk

Improve Organisation Focus

Achieve Long-term Growth

Empowering Your Organisation With A Modern Approach To IT Management

Your IT infrastructure is constantly evolving – from traditional on-premises to new, hybrid environments including virtualised and cloud. You need a flexible partner experienced in delivering expert IT Management service that will transform your IT infrastructure and enable you to keep pace with changing demands while reducing overall costs. CoreMind offers a broad array of monitoring and management solutions that deliver enhanced performance and security capabilities across your hosted infrastructure.

Improve Performance & Accelerate Growth

We can help you streamline operations throughout your organisation. Our managed services team helps put the right people, process and tools in place so you can operate as efficiently as possible and grow your organisation.

Optimise IT, Lower Your Cost & Reduce Risk

Avoid costly downtime with support where you need it most. Our experts will implement key policies and deliver 24/7 coverage to keep your systems running and reduce the risk of failure.

Deliver High Service Levels & Promote Innovation

Free from the burden of everyday management tasks, your IT staff can focus on ways to create better experiences and move your organisation forward with the latest technologies.

Partner With Us To Manage Your IT Security

Let CoreMind manage your firewall, anti-virus software, networks, printers, phone systems – and more – you use each day. Our IT Management with Unlimited IT Support services encompasses storage, cloud, virtualisation, collaboration, mobility, and more. We’ll perform asset management. We’ll manage your firewall security, backup and disaster recovery.

CoreMind’s centralised security management has been built over years, ensuring the best possible solutions are offered for Cyber-Security. We monitor all traffic, including encrypted traffic, as it tries to enter your network. Our team works 24x7x365 to provide the best monitoring and security services in the industry.

And, we’ll find the best ways to keep you connected with your members and supporters.

Why Do I Need CoreMind’s 

IT Management and IT Support?

Gain access to CoreMind’s experienced, certified IT experts
Increase your organisation’s agility and operational efficiency
Strengthen your security posture and minimise compliance risks
Leverage our expertise to design, build, monitor and manage IT
Stay at the forefront of rapidly changing IT environments

Our IT Management and IT Support Portfolio

CoreMind offers a comprehensive range of IT Managed Services to suit all types of operations, from clients that just want to supplement their own skilled IT resources with CoreMind expertise, to clients that are happy to outsource their entire IT system. We offer innovative, flexible and scalable solutions for rapidly evolving IT infrastructures.

CoreMind’s portfolio of managed services secure, monitor and optimise your network and infrastructure colocated or managed at our data centers, ensuring the highest degree of security, performance and agility. Our best-in-class solutions coupled with ITIL-proven process delivery and expertly trained and certified personnel at our data centers and OSC, deliver excellence every time.

Managed Network & Systems

Fully managed services deliver our highest levels of support and response for mission-critical components including switches, firewalls, load balancers, VPNs, servers, operating systems & hypervisors. 

Managed Security Suite

Secures your data and infrastructure with end-to-end risk management across all aspects and levels of your environments with a 7 layers-of-defense portfolio. 

Managed Disaster Recovery

Continuous data replication for physical or virtual server environments, ensuring you always have access to a current copy of your data, applications and operating systems. 

Connectivity & Wireless Management

Connectivity solutions provide you with unification across your data infrastructure, as well as built-in network scale, reliability and high performance. 

Proactive On-site Maintenance

24x7x365 on-site hardware maintenance and repair service, where our readily available data center experts quickly respond to hardware issues. 

Monitoring & Fault Reporting

Proactive, systematic monitoring and reporting with centralised visibility into specific devices and systems, or your entire environment. 

Service On Demand

Offers customer support within 10 mins on average response time over live chat as well as via email, & telephone – and our experienced consultants & engineers resolve support tickets, on average, within 2 hours.

preventive-maintenance

Preventive Maintenance

Our permanently manned remote monitoring alerts us to potential problems within the service enabling us to prevent system failure or degradation in performance.

System Health Maintenance

We perform an automated health check of your infrastructure weekly to ensure it’s up to date and running optimally. What can’t be checked with automation is health checked during our proactive on-site visit.

How Can CoreMind IT Management and IT Support Benefit Me?

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Hiring & retaining certified engineers & specialised IT talent is difficult & expensive. We retain teams of certified network & O/S engineers, security & database specialists & data center technicians to focus on your environment.

Reduce capital costs when you utilise CoreMind’s managed services and resources. You will no longer need to purchase software and tools or build the infrastructure for a security operations center (SOC) or monitoring system.

Stay at the forefront of the rapidly changing IT environment as CoreMind Managed Services provides the latest IT technology coupled with world-class systems and professional teams.

When your IT staff is overwhelmed by mundane tasks, focus on core business is lost. Outsource these tasks to CoreMind’s highly trained IT specialists and data center technicians and get back to business.

Remove the responsibility of scoping, maintaining and managing your IT – one of CoreMind’s core competencies. With less overhead cost, you get 24x7x365 service from CoreMind’s unmatched customer support team.

IT Management and IT Support Client Testimonials

Don’t take our word for it. See what our clients have to say about CoreMind’s people and services.

When CoreMind commenced, they started with a business audit. It involved a careful analysis of the Foundation’s 5-year plans, discussion with all key business units about their needs and frustrations, and the preparation of a tailored report outlining how to align IT strategy & systems with this vision. This approach was crucial to ensuring that IT kept alignment with business objectives during many substantive changes in the organisation. If we had treated IT as a basic office, this wouldn’t be smooth.

Adam Holmes
Chief Operating Officer – AMF

We automated the student enrolment process, timetabling, billing and financial management, web interfaces, and management of the student learning resources. David’s focus was always on keeping the systems simple to use, setting up clean interfaces between systems, and always making sure that what he provided was what we actually needed. We are able to do so much more now with the same number of staff, because all the things in the background just work. Highly recommended.

Alex McGrath
Practice Manager – Williamsroad Family Therapy

Nonprofit Clients We’ve Worked With

Whether it is an IT Management and IT Support, Virtual CIO, Business Process Automation or a Software Development, we all take the “doing the job right the first time” approach and provide the same care and attention to ensure we make your work easier.

Since 2008 we have worked on projects for Non-profit sectors.

Ready To Get Started? Let’s Talk.

Fill in your details & we’ll be in touch or Call Us today at 1300 889 925 or (03) 9993 0400

to learn more about CoreMind’s IT Management with Unlimited IT Support Service.

Our Partners

Since forming CoreMind in 2008 we’ve made it our business to deliver solutions built using technology from the best vendors in the marketplace.

Need Help? Call Us Today! 1300 889 925 or (03) 9993 0400